24/7 Multilingual Guest Communication via QR Code

AI Guest Assistant for Hotels

Reduce front desk workload and handle guest requests in any language — without changing your existing systems:
-Guests chat with your hotel by scanning a QR code inside the room
-Requests are automatically converted into tickets for your operations team
-Works 24/7 in all languages — no apps, no training, no integrations required

team meeting
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reporting

Always Available (24/7)

Supports guests even outside front desk working hours.

Reliable Guest Communication

Ensures a smooth communication experience at all times.

Support During Peak Times

Helps handle high guest demand during busy periods. Reduces pressure on staff.

Instant Multilingual Responses

Guests communicate in their own language with immediate replies.

Guest Communication Is Still a Daily Problem for Hotels

  • Guests speak different languages
  • Front desk receives repetitive questions all day
  • Requests are lost between reception, housekeeping, and maintenance
  • Phone calls, WhatsApp messages, and walk-ins are hard to track
  • Staff waste time answering the same questions

Most hotels still handle this manually!

One Simple AI Assistant
Designed Only for Hotels

GSM provides an AI-powered guest assistant that works like ChatGPT, but is custom-built for each hotel.
Guests scan a QR code inside the room and instantly chat with your hotel.

    The AI assistant:
  • Is trained on your hotel’s information
  • Answers guest questions instantly
  • Reports guest requests directly to your operations team
  • No app downloads.
    No complicated systems.
    No changes to your current workflow.

HOW IT WORKS

Workspace Desktop

Step 1 — QR Code in the Room

Guests scan a QR code placed in the room, lobby, or anywhere in the hotel.

Workspace Desktop

Step 2 — Guest Chats in Any Language

Guests ask questions or make requests in their own language, anytime.

Workspace Desktop

Step 3 — AI Responds Instantly

The chatbot answers questions about rooms, services, facilities, events, etc.

Workspace Desktop

Step 4 — Requests Become Tickets

If the guest requests something it is automatically converted into a ticket.

Workspace Desktop

Step 5 — Operations Team proceed

The operations team receives all requests in English through the system and manages them easily.

Key FEATURES

Guest Experience

  • 24/7 availability
  • Supports all languages and dialects
  • Instant answers for guests
  • No app required

Hotel Operations

  • Automatic ticket creation
  • Centralized guest requests
  • Clear communication between departments
  • Reduced front desk pressure

Why Hotels Choose GSM

We focus on solving one problem well — guest communication.

  • Designed only for hotels
  • No PMS or system integration required
  • Easy to launch in days, not months
  • Affordable monthly pricing
  • Focused on guest communication & operations
  • Personal support during setup

Request a demo

Feel free to contact us and request a demo

For any enquiry, Call Us: +49 17647012562

Or Email Us: info@gsm-global.com